1 | P a g e
Ortusolis Technology Solutions Pvt. Ltd.
Regd Office: Bengaluru, India
RETURN / REFUND / CANCELLATION POLICY
Last updated February 20 2023
Thank you for your purchase. We hope you are happy with your purchase. However, if you
are not satisfied you may return it to the seller/distributor as per their terms and conditions
for that product. Please see below for more information on our return policy.
RETURNS
All returns will be determined purely by the policy of the seller/distributor for the specified
product. This information is displayed under the “Policies” tab under each product. If any
return is permitted it must be postmarked within the number of days specified as per the
distributor/seller policy. All returned items must be in new and unused condition, with all
original tags and labels attached, again as specified by distributor/seller policy for that
product.
RETURN PROCESS
To return an item, please email customer service at support@emerg.evenkart.in
Returns to be determined by distributor/seller policy for that product. Shipping charges if
applicable will be paid as per the policy of the Seller/Distributor.
REFUNDS
For issues related to refunds please email customer service at support@emerg.evenkart.in
with full details.
Refunds to be determined by distributor/seller policy for that product. Shipping charges if
applicable will be paid as per the policy of the Seller/Distributor.
2 | P a g e
Ortusolis Technology Solutions Pvt. Ltd.
Regd Office: Bengaluru, India
EXCEPTIONS
The following items cannot be returned or exchanged:
Food items
Jewellery
Pet Grooming & Other Services
Consumables
CONTACT US
In order to resolve a complaint regarding the Site or to receive further information regarding use of
http://www.emerg.evenkart.in/ , please contact us at:
Operating Office: 63/2, 2nd Floor "Akshaya" 18th Cross Road, Malleshwaram, Bengaluru, India
Email: support@emerg.etaarana.in
